Terms & Conditions

01Booking requests & confirmation

Submitting the booking form sends me a request — it is not a confirmed appointment. I confirm every request personally by phone or email, usually within a day, and the appointment is only set once you hear back from me.

I take one detail per day so each car gets my full attention. If your preferred date isn't available, I'll offer the closest alternatives. I may decline or reschedule a request at my discretion, including for safety, weather or schedule reasons.

02Pricing & estimates

Prices shown on this website are per vehicle and current as of the date at the top of this page. The Executive Wash and Full Detail are priced by vehicle size (sedan/coupe or SUV/truck); ceramic protection, maintenance washes and all add-ons are the same price for every vehicle.

The total shown when you book is an estimate. Final pricing is confirmed with you at the appointment, before any work begins, and may be adjusted for unusually heavy soiling, excessive pet hair, set-in stains, biohazards or oversized vehicles. I will never start work at a different price than the one you've agreed to.

03Payment

No payment is taken online. Payment is due when the service is complete, using a method we agree on when I confirm your booking.

04Rescheduling, cancellations & weather

Plans change — just let me know as early as you can, ideally 24 hours before your appointment, by phone or text. There is no fee to reschedule or cancel with notice.

Detailing happens outdoors, so heavy rain, extreme heat or cold, or unsafe conditions may mean I need to move your appointment. I'll give you as much notice as possible and rebook you at the earliest slot that works. Because I'm a student, my availability is mostly summers, weekends and school breaks; if a school commitment affects a confirmed booking I'll reach out right away.

05What I need from you

Please make sure I can safely reach the vehicle and have room to work around it (a driveway or quiet parking spot is perfect). Access to an outdoor water spigot and an outlet is a big help — if you don't have either, tell me when you book so I can plan for it.

Before your appointment, remove valuables, cash, documents and personal items from the vehicle. Please tell me about any existing damage, loose or fragile parts, aftermarket accessories, warning lights or mechanical issues so I can work around them.

06Vehicle condition & liability

I treat every car like it's my own and use products and methods appropriate for your vehicle's surfaces. I'm not responsible for pre-existing damage or wear — for example scratches, swirl marks, rock chips, faded or brittle trim, cracked plastics, peeling clear coat, loose badges or previous repairs — or for problems caused by them, and I'm not responsible for items left in the vehicle.

Ceramic protection durability estimates depend on how the vehicle is stored, driven and washed after the coating is applied, and are not a guarantee. If you notice anything you're not happy with, tell me within 48 hours of your appointment and I'll make it right.

07Maintenance plans

Maintenance Wash plans are recurring visits at the cadence you choose (weekly, every two weeks or monthly), priced per visit. There's no contract — you can pause, change or stop your plan at any time by letting me know. Recurring clients get priority when I schedule my calendar.

08Photos of your vehicle

I sometimes take before-and-after photos or short clips of my work for my portfolio and social media. I avoid or blur license plates and never include your name, address or other personal information. If you'd prefer your vehicle not be photographed, just say so when you book and I won't.

09This website

The content on this site is provided for general information about my services. Some imagery is representative and may not show a specific client vehicle. All text, branding and images belong to J&R Mobile Detailing and may not be copied without permission. Links to third-party sites (such as Instagram) are provided for convenience; I'm not responsible for their content.

10Changes to these terms

I may update these terms from time to time. The date at the top of this page shows when they were last changed, and the version posted here at the time of your booking is the one that applies. Questions? Call or text 484-904-3609.